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Proof that when ambitions change lives, we all prosper.


At Barclays, Citizenship means taking into account the needs of all our stakeholders in everything that we do and taking decisions which, in the long-term, are positive for our customers and clients, shareholders, colleagues and the communities in which we operate. This is a fundamental part of becoming the 'Go-To' bank and means we can facilitate greater, more inclusive prosperity for current and future generations. We recognise that we have a long way to go in delivering our aspirations and will continue to work to build our vision.

Antony Jenkins, Chief Executive Barclays PLC

Our Citizenship strategy

Our Citizenship strategy and the commitments we have set in our Citizenship Plan focuses on three areas:

Contributing to growth

Use our lending and capital raising skills to

  • Help individuals and businesses to progress and grow
  • Extend our services to non-core client segments
  • Address social changes

The way we do business

Manage the business in a responsible manner by

  • Focusing on the client experience
  • Maintaining transparency in decisions that impact our customers
  • Managing the social and environmental impacts of our business

Supporting our communities

Use our expertise and resources to build skills for the next generation

  • Impact our skills to the next generation
  • Partner with the locals and clients to implement socio-economic initiatives

How to achieve citizenship objectives?

We will report on what we already do

We will choose new initiatives for further reporting

Copyright 2013 Corporate and Investment Banking, Absa, member of Barclays. All rights Reserved. Corporate and Investment Banking is a division of Absa Bank Limited, Reg No. 1986/004794/06. Authorised Financial Services Provider. Registered Credit Provider Reg No NCRCP7